The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please make sure that your mailing address is correct. If you notice a mistake after placing an order and it has not yet shipped, we will update your address. If you didn't receive your item due to an incorrect address, you will be responsible for re-shipping cost.
Please keep track of your delivery day so you know when your order is scheduled to be delivered. Package Theft is not covered with Shipping insurance. The USPS does not accept claims for orders marked "Delivered." It is up to you (buyer) to file a mail theft report with your local police. If your neighborhood is not safe, please route to your workplace or a secure PO Box. I will not replace or refund orders at my expense due to theft.
For all International Orders - VAT, Import, Excise and other Duty fees ARE NOT INCLUDED in the purchase price. Please check with your Post Office first for applicable Duty and Excise Taxes before placing an order. A restocking fee of 15% will be assessed on International purchases that were returned due to Unpaid Customs or VAT Fees.